The people in the office have taken to a great deal more vulgarities than before. While it used to be the perennial favourite "S***" and "F***", the Hokkien versions are more favoured nowadays. It's also more common to hear pleasant goodbye to the client followed by a string of eligible expletives, right after the phone has been replaced in its cradle.
I blame it on the increasing pressure cooker environment that we are working in nowadays. Clients are trying to milk us for all we're worth, demanding 'value-add' for every thing that we do, while reluctant to pay any more. And it's definitely no fun playing middleman,because in order to accomodate the customers, we have to push our internal folks and vendors harder to produce good work. And that can sometimes be a more daunting task than dealing with clients. We need all the persuasive powers that we can muster, and feed them with as much as we can, just to get them to produce a piece of mediocre work. Sometimes, I wonder why they are called "support teams" when they offer no form or support when the rubber hits the road. More often than not, we have to protect and defend their work against clients who ask us why we are so stupid.
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